BrightLinks specializes in kitchen items from cookware and pans to utensils, baking tools, and kitchen accessories. We carefully select each product to be both practical and durable.
We ship from our warehouse in the U.S. We currently deliver to United States. Please refer to our Shipping Policy for full details on shipping times, costs, and any customs/duties for international orders.
- Order processing typically takes 1–2 business days after payment confirmation.
- For shipping within the U.S., standard delivery takes about 3–7 business days.
- If you chose express shipping, it’ll be faster (1–3 business days for eligible ZIPs).
- International delivery times vary — see the Shipping Policy.
Yes once your order is shipped, we’ll email you a tracking number. Use that number on our track my order page and track your package in real time.
We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other payment options via Shopify Payments.
You can cancel or modify your order only if it hasn’t been shipped yet. Please contact us immediately at support@brightlinks.us.com with your order number, and we’ll do our best to accommodate.
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in resaleable condition. For full details, check out our Refund Policy page.
We’re sorry to hear that. Please email support@brightlinks.us.com within 7 days of delivery, attaching clear photos of the damage. Once verified, we’ll arrange a replacement or a refund.
- For nonstick pans: Use soft utensils, avoid very high heat, and hand-wash when possible.
- For stainless steel: Preheat correctly, use oil, and clean with mild detergent.
- For knives: Hand wash, dry immediately, and store safely.
- Always follow care instructions on individual product pages for best results.
Some brands we carry do provide warranties the specifics vary by product. You can check the product page for warranty details or contact us if you’re unsure.